At Hastings District Council, the work we do helps shape how our district grows, develops and functions. Our District Development Group brings together a range of important services, from planning and environmental policy through to building and resource consents and compliance. We're looking for a Business Support Manager. I this role you'll play a key role in connecting and supporting these functions, working closely with the Group Manager and senior managers as well as leading a team of five Business Support staff, with the end goal of helping our people work effectively and deliver for the Hastings community.

This is a varied, hands-on leadership role for someone who can see the big picture while still keeping an eye on the detail.

What you’ll be doing

You’ll be at the heart of the District Development Group, helping our people deliver great service to our community.

• Lead and support a team of five, creating a positive, capable and high-performing environment.
• Keep workloads, priorities and service delivery on track.
• Look for smarter ways of working and improve systems, processes and workflows.
• Coordinate reporting, briefings, dashboards and business information.
• Provide trusted, high-level support to the Group Manager and senior managers.
• Build strong relationships across Council and with our customers and stakeholders.
• Step in, problem-solve and keep things moving when priorities change.

About you

• You’ll be someone who brings energy, organisation and sound judgement to a busy environment.
• Strong experience in business support, administration or a similar environment.
• Experience leading, coaching or supporting others.
• Excellent organisational skills and the ability to juggle competing priorities.
• Strong written and verbal communication skills.
• Confidence using Microsoft 365, particularly Word, Excel, Outlook, Teams and SharePoint.
• A sharp eye for detail and a commitment to getting things right.
• A practical, solutions-focused approach to improving how things are done.
• The confidence to work with people at all levels while handling sensitive information with discretion.

Experience in local government, quality systems, statutory processes or TechOne would be an advantage, but just as important is your ability to lead well, build relationships and make things happen.

Why join us?

At Hastings District Council, our work is about our people and our place, today and tomorrow. We value working together, respecting others, supporting wellbeing and making a difference for our community.
If you’re a capable, down-to-earth leader who enjoys bringing order to complexity, supporting people to do their best work and continually finding better ways of doing things, we’d love to hear from you.